Contact Our Experts

Axminster wouldn't be Axminster without our Experts

Our knowledgeable and friendly team of Experts are here to ensure you get the most from your Axminster experience, however you choose to shop with us - online, in store or over the phone.

Axminster Experts are committed to exceeding your expectations in terms of performance, quality and innovation across the whole spectrum of customer service and product selection that Axminster has on offer.

Contact our experts

Get in touch

Our Help Centre is a quick and easy way for you to find the answers to your question. Alternatively, you can email us by completing the quick form below and we’ll respond to you as soon as possible.


Help centre

Take a look at our help and support pages

Explore help centre

Contact us

Use our contact form to send your enquiry

Get in touch

Other ways to contact us


Look for the icon in the
lower right of your screen


Contact us via WhatsApp
on +441297 33666

Text us

Text us on
07786 200699*

*Text messages charged at your standard network rate.
If you would prefer to call us you can contact us on 03332 406 406.

Opening Hours

Mon 3rd - Thur 6th: 8am - 5.30pm
Friday 7th: Closed
Saturday 8th: 9am - 1pm (Customer Service only)
Sun 9th & Mon 10th: Closed

Monday 27th May:Closed

To place an order or ask for product advice outside of these hours please contact one of our stores.

See opening times and contact details here.

Send us post

Axminster Tools
Unit 10 Weycroft Avenue,
Devon, EX13 5PH,
United Kingdom.

If your enquiry is urgent please call us.


Store Finder

Get face-to-face advice

Contact us

Meet our Business Services team

Advice for your business

Customer AccountThe outline of a personCustomer BasketA shopping basket with a handleBulk BuysA star with lots of pointsBusiness ServicesA building with a door at the frontCatalogueAxminster Tools CatalogueCategoriesView categoriesClick & CollectA shopping bag with a handleClockA clock face showing the timeThe CommunityAxminster Tools & Machinery Forum LogoCompareCompare productsDeliveryA van delivering parcelsPremium DeliveryA van delivering parcels fastCopyCopy to the clipboardEditEdit itemEmailAn envelopeEventbriteThe logo for the Eventbrite websiteExpandTwo arrows pulling away from each otherFacebookThe logo for FacebookFilterDots in a triangle shape pointing downfinanceA walletInstagramThe logo for InstagramiwocaPayiwocaPay payment logoLinkedInThe logo for LinkedInLocationA location markerMade in BritainMade in Britain logoMenuThree Horizontal lines stacked on top of each otherNotificationA notification bellPartnerBuy from our PartnersPay By FinanceNovuna Finance LogoPayPalPayPal payment service logoPayPal CreditPayPal credit payment service logoPhoneAn old style telephone receiverPinterestThe logo for PinterestPoint RightAn arrow in a circle pointing rightPrinterA printer, printing a piece of paperPrivatePadlockRemoveTwo lines in a x shapeReturnAn arrow in a circle pointing back to the startRewardsAxminster Tools RewardsSettingsView SettingsSortOne arrow pointing up, one arrow pointing downSpinA circle that spins to show that the page is loadingStockA circle which is coloured to show the current stock levelTagA clothing label tagTeachableThe Logo for TeachableTickA tick symbolTrade AccountSaving tag iconDeleteDeleteUnavailableA no entry signVideo PlayA Circle with a video play symbol insideWarrantyA screwdriver and a spanner in an x shapeWhatsAppThe logo for WhatsAppWishlistA heart symbolWood OutlineWood effectYouTubeThe logo for YouTube