Axminster Finance

We offer you a flexible and affordable option to pay for your tools and machinery.

Upgrade your home or trade workshop now and let your new tools pay for themselves! Axminster Finance is available on orders over £500 (inc. VAT), this amount includes any additional services and delivery options selected and it may not take into account any promotions. We are now offering no deposit required finance options.

Classic Credit

  • 0% deposit
  • 24 or 36 monthly repayments
  • 12.9% APR representative

How do I apply?

Orders can be placed by visiting a store or calling us. However you choose to apply it's important to make sure the details are accurate and you use your full name and address. In all cases we will require an electronic signature.

In person at an Axminster store

Discuss your machinery and finance requirements with an Axminster Expert in your nearest store. Store orders will be available to collect from the store. Sorry, Axminster Finance cannot be used for Click & Collect orders.

Call free 0800 371822

We will create a quote for your tools and machinery and email you a link to the Axminster Finance application form so you can complete your order. Phone orders will be delivered to your home address.

Frequently Asked Questions

Who can apply for Axminster Finance?

  1. 18 years or older
  2. A permanent UK resident or a UK resident for 3 years or more
  3. Able to make regular repayments by Direct Debit
  4. In regular employment (minimum of 16 hours per week) including self-employment, or in a permanent residence with your spouse/partner who's in regular employment. If you are retired and receive a pension, or registered disabled and unable to work, V12 Retail Finance may ask for proof of sufficient income
  5. Have a debit card or credit card in your name and registered to your address and have a bank or building society current account

How long does it take to process my application?

You should get an instant answer on whether your application for finance has been successful. In some cases, V12 – our 3rd party financial services provider - will need to look at the application in more detail before making their decision.

You will be sent an email to confirm the status of your application as soon as it has been processed. The V12 office is open 9am and 8pm, Monday to Friday (excluding Bank & Public holidays), 9am and 6pm on Saturday, or 10am and 5pm on Sunday.

Once my application is approved, what happens next?

If your initial application is successful, V12 will verify your identity by authorising the deposit against a credit or debit card that you own. This helps protect you and us against fraudulent finance contracts, the details are used to check that they are valid and registered to your address.

If successful and your application is approved, you'll be asked to accept the terms of the contract - once you select YES you will return to the checkout and will proceed through to the completion of your order following which your order will be dispatched for delivery to your home address. Following completion, you will receive an email with a link to download a copy of your credit agreement for your records.

What happens if my application is declined?

Applications may be declined for a number of reasons, including miss typed information, or not meeting the specified requirements. Other conditions may also apply, we cannot guarantee that your application will be accepted. If your application isn't successful, you can still purchase the item in full with a valid credit or debit card or via PayPal.

If your application is declined, it's usually for one of the following reasons:

  • You do not meet the eligibility criteria;
  • Adverse credit reference agency information;
  • Your credit score;
  • You are considered to be overcommitted financially; or
  • Your existing account performance with other lenders.

If you wish to appeal the decision made by V12, contact V12 directly. Due to data protection all customer appeals must be emailed to underwriting@v12finance.com for more advice, call V12 on 02920 468916.
Please do not contact Axminster Tools & Machinery, we cannot answer your questions.

Can I request delivery to an address other than my home?

We can only deliver goods to the home address of the applicant.

Can I change my order in part or whole after applying for online finance?

No, it will be necessary to cancel your order and start as if it were a new order. If you've already received confirmation of approval for online finance by the time you decide to change your order, then the finance decision will stand from your original application provided the order value has not increased.

Can I cancel my order in part or whole after applying for online finance?

Should you cancel your credit agreement after receiving products from us, then you will be liable to pay us in full for the product (cancellation rights may apply).

Are the goods I've ordered set aside for me until the approval process is complete?

No, goods are allocated to your order only when your completed and eSigned agreement is confirmed and the deposit (if required) processed.

What if I don't like the item?

Unfortunately, any products purchased using finance are excluded from the 30 day returns policy.

What if I still need assistance after reading the information in this section?

Simply contact the V12 Customer Service team by calling 02920 468900 or emailing customerservices@v12finance.com (Axminster staff cannot answer finance related queries).

Further information

We've teamed up with V12 Retail Finance Limited ("V12"). V12 is one of the UK's largest specialist provider of Retail Point of Sale Credit, providing finance options for more than 20 years through its industry leading online paperless processing system. If your application is successful, you will enter into a Credit Agreement with Secure Trust Bank Plc. (V12's parent company) which will be administered by V12. V12 is authorised and regulated by the Financial Conduct Authority. Secure Trust Bank Plc. is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 204550. Credit provided subject to age and status.

We may offer or withdraw finance options at any time. Not all finance options are available for all goods to be financed and may be subject to upper and lower amount limits or promotions. Promotions are subject to availability and can be withdrawn at any time. We reserve the right to withdraw finance on certain products at any time.

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